I have also had a negative experience with chargeback fees. I had accepted the services of a “major payment processor.” I had reversals before but this time it was a chargeback on one of my transactions. After lengthy “investigation” duration, they reversed the charge but then they added a $10 service fee. I was miffed, especially since they “nickel and dime” you to death on even the smallest transactions. I wrote them a letter inquiring about the assessed fee. They responded, even though they found no fault of mine, the fee was standard for a chargeback. Who is protecting their customers? Needless to say, I have limited my business with this “major payment processor.” But again, this is part of doing online transactions where scammers run rampant on the Internet.

Anyone out there have a suggestion for a legitimate payment processor?